Resource optimization to boost profitability
Field staff management for courier companies. Increase bookings, assign optimized routes, digitize articles with machine-readable QR tags, and back every delivery with irrefutable proof from first mile to last mile.
Consignment Bookings
Provide ease to your customer by providing facility to register parcel bookings through telephone call or online modes such as website and social media channels.
- • Omni-channel phone & web booking registration
- • Automated airway bill (AWB) generation
- • Bulk consignment import & store connectors
Route Planning & Optimization
Under-utilized resources dent profitability. Assigning optimized routes to your field staff is the crucial aspect to achieve resource optimization, thus boosting profitability.
- • Intelligent multi-stop route sequencing
- • Rider vehicle capacity & zone clustering
- • Fuel overhead & transit time reduction
Machine-Readable QR Articles
Assign machine-readable QR tags so all handling hours and costs are computed at article level. Snapshot of manual address is sent to back office for timely entry, cutting errors.
- • QR article tagging for machine scanning
- • Address photo capture for back-office entry
- • Automated sorting & enhanced staff throughput
First-Mile to Last-Mile Visibility
End-to-end visibility of the article within the dispatch company so everyone is informed on estimated job completion. Putting you in confidence that nothing falls between the cracks.
- • Live rider GPS location & progress breadcrumbs
- • Recipient real-time estimated time of arrival (ETA)
- • Hub-to-hub transfer and chain of custody audit
Proof of Delivery (e-POD) & RTO
Deliver the article at recipient address and gather recipient's digital signature on smartphone. Return To Origin (RTO) is cleanly identified and recorded in the process.
- • Glass digital signature capture on mobile
- • Photo verification of doorstep handover
- • Automated Return to Origin (RTO) workflow
Mileage Control & COD
Provides insight of delivery agents mileage and time taken for better budget control over operational expenses. Reconcile daily cash on delivery with automated 5-star feedback.
- • Rider mileage & transit duration expense tracking
- • Automated Cash-on-Delivery (COD) deposit tally
- • 5-star customer feedback rating system
Ready to automate your courier & delivery operations?
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